Privacy Policy

01 Who We Are

This privacy policy applies to the website at rscky.com (the "Site") and to services provided by Restoration Soul Care ("RSC," "we," "us," or "our").

02 Important Context Before You Read Further

Some of what RSC offers, coaching for men working through pornography use, sexual integrity issues, and related struggles, often within a Christian framework, is sensitive by nature. When you fill out an intake form, the Pressure Assessor™, or any other form on this site, you may be disclosing information about your inner life, your beliefs, your relationships, and your private struggles. We take that seriously.

A few things to know up front:

• RSC is a coaching practice, not a healthcare provider. Our services are not therapy, counseling, medical treatment, or psychiatric care, and our work is not covered by HIPAA. The legal protections that apply to a therapist-client or doctor-patient relationship do not apply to coaching. If you need clinical care, please see a licensed therapist, counselor, or physician. (See our Disclaimer and Terms of Service for the full scope-of-practice framework.)
• We treat inquiry and assessment information as confidential as a matter of professional practice, even before you become a paying client. We don't sell it, share it for marketing, or talk about it. Specific exceptions to confidentiality are described in our Terms of Service and Disclaimer.

03 What Data We Collect & Why

We collect personal data when you give it to us, or when it's generated automatically by your use of our site.

Contact forms and resource downloads

When you fill out a form on rscky.com, including the Get Started intake, the Quick Start Guide signup, or any other inquiry, we collect what you provide, typically your name, email address, phone number (if you share it), and the content of your message. We use this to respond, to deliver requested resources, and to follow up about coaching.

The Pressure Assessor™

When you complete the Pressure Assessor at rscky.com/pressure-lp, we collect your name, email, phone number (optional), and your answers to the 16 assessment questions. Your responses are stored in a private spreadsheet (Google Sheets) accessible only to RSC and the coach who may work with you. Your answers are not shared with third parties, are not used for advertising, and are not anonymized or aggregated for sale. We use them to follow up with you about coaching and, if you become a client, to inform the work we do together.

Scheduling

When you book a discovery call or session through Calendly, we receive your name, email, time zone, and any details you provide during booking. Calendly may collect additional information per its own privacy policy.

Coaching engagements

If you become a coaching client, we collect additional information necessary to provide our services, contact and billing information, intake details, and the content of our sessions, emails, and other correspondence. Session content is treated as confidential, subject to limited exceptions described in our Disclaimer and Terms of Service.

Payments

Payments are processed through Stripe. Stripe receives your payment information directly; we do not store full credit card numbers, bank account numbers, or other payment credentials on our systems.

Phone calls and text messages

If you provide your phone number, we may call or text you to follow up about your inquiry or coaching. We may also send occasional updates, resources, or marketing messages by SMS. Marketing texts will only be sent to people who have given express written consent at the time they provided their phone number. You can opt out of marketing texts at any time by replying STOP, and you can ask us not to call you at any time by emailing info@rscky.com. Standard message and data rates from your carrier may apply.

Technical data

When you visit the Site, our hosting provider (Squarespace) and analytics tools automatically collect technical information. IP address, browser type, device type, pages viewed, time spent, and referring URL. This data is used in aggregate to understand site performance and is not linked to your identity unless you fill out a form.

04 Cookies & Tracking

The Site uses cookies and similar technologies. As of the date of this policy, we do not display a cookie consent banner, and by using the Site you accept the placement of the cookies described below. If you prefer not to allow cookies, you can disable or restrict them through your browser settings; doing so may affect some site functionality.

Cookies we use include:

• Essential / functional cookies set by Squarespace to make the Site work.
• Analytics cookies set by Google Analytics 4 to help us understand how visitors use the Site.
• Advertising and conversion-tracking cookies set through Google Tag Manager and Google Ads, used to measure the performance of our advertising campaigns and, if enabled, to remarket to people who have visited the Site.
• Third-party cookies set by embedded services such as Calendly, Adobe Fonts (Typekit), and Google Fonts when those services load on a page.

Do Not Track and Global Privacy Control

Where we are required by applicable law (for example, for California residents) to honor a Global Privacy Control (GPC) signal as an opt-out of the sale or sharing of personal information, we will do so. We do not currently sell personal information.

05 Analytics

We use Google Analytics 4 to understand how visitors use the Site, pages visited, time on site, traffic sources, conversions, and similar aggregated data. GA4 uses cookies and similar identifiers to collect this information, and we have configured it to support conversion tracking for our advertising. Google's handling of this data is governed by Google's privacy policy at policies.google.com/privacy. You can opt out of GA tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

06 Third Parties We Share Data With

We share limited data with the third-party service providers we use to operate the Site and deliver our services. We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under California law.

• Squarespace, website hosting; stores site data and logs standard access information.
• Formspree, receives contact form submissions and forwards them to us. See formspree.io/legal/privacy-policy.
• Calendly, receives scheduling information for discovery calls and coaching sessions. See calendly.com/privacy.
• Mailchimp, receives subscriber email addresses for newsletter and resource delivery. See mailchimp.com/legal/privacy.
• Stripe, processes payments. See stripe.com/privacy.
• Google (GA4, Tag Manager, Google Ads, Google Fonts, Google Workspace), receives analytics, advertising, and standard request data. We also use Google Sheets and Google Drive internally to store Pressure Assessor responses and client records; Google does not access this content for advertising purposes. See policies.google.com/privacy.
• Adobe Fonts (Typekit), receives technical request data when fonts load on our pages. See adobe.com/privacy.

We may also disclose information when required by law (subpoena, court order, or other legal process) or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of RSC, our clients, or others.

07 How We Protect Your Data

We maintain reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. These include encrypted connections (HTTPS) on the Site, access controls on internal systems, written agreements with our service providers, and limiting access to client information to the people who need it to do their work.

No system is perfectly secure. If we ever experience a data breach that affects your personal information, we will notify you and any required authorities as required by applicable law.

08 How Long We Retain Your Data

We retain personal data only as long as we need it:

• Contact form inquiries: 12 months, then deleted, unless you become a client or remain on our email list.
• Pressure Assessor responses: 12 months, then deleted, unless you become a client.
• Email subscribers: retained until you unsubscribe. After you unsubscribe, your email address is moved to a suppression list so we continue to honor your opt-out; you will not receive further marketing email.
• Coaching client records: 7 years after the end of our engagement, consistent with professional record-keeping practices and applicable statute-of-limitations periods.
• Payment records: retained as required by Stripe and by federal and state tax and financial recordkeeping laws (generally 7 years).
• Analytics data: retained per the policy of our analytics provider, typically aggregated and anonymized.

09 Your Rights Over Your Data

Regardless of where you live, you have the right to contact us and:

• Access the personal information we hold about you.
• Correct information that is inaccurate.
• Delete your information, subject to legal and contractual retention requirements.
• Receive a copy of your information in a portable format.
• Withdraw consent, unsubscribe from email, opt out of SMS by replying STOP, ask us not to call.
• Opt out of profiling that produces legal or similarly significant effects. (We do not currently engage in this kind of profiling.)
• Appeal if we deny a rights request, see the appeals process below.

Verification

To protect you from impersonation, we may ask you to verify your identity before we act on a rights request, typically by confirming information already on file. We won't use information you provide for verification for any other purpose.

Appeals

If we deny your rights request, you may appeal by emailing info@rscky.com with the subject line "Privacy Rights Appeal." We will respond within 60 days. If you remain dissatisfied, you may contact the Kentucky Attorney General's Office of Data Privacy at ag.ky.gov.

State-specific rights

Depending on your state of residence (including but not limited to California, Colorado, Connecticut, Indiana, Kentucky, Rhode Island, Tennessee, Texas, Virginia, and others), you may have additional rights under state privacy laws, including the right to opt out of the sale of personal information and the processing of personal information for targeted advertising. We do not sell personal information. To exercise any rights, email info@rscky.com.

International users

This Site is intended for users in the United States. We do not actively target users in the European Economic Area, the United Kingdom, or Switzerland, and our practices are not designed to comply with the GDPR or UK GDPR. If you are in one of those jurisdictions and use the Site anyway, your information will be transferred to and processed in the United States.

10 Where Your Data Is Sent

Our Site, services, and most of our service providers are based in the United States. By using the Site, you understand that your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.

11 Children's Privacy

The Site and our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at info@rscky.com and we will delete it.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date at the top. Material changes will be communicated to active clients and email subscribers.

13 Contact Us

For questions about this Privacy Policy, to exercise your rights, or to file a privacy-related appeal: